Privacy Policy

    Last updated: January 2025

    1. Information We Collect

    We collect information that you provide directly to us, including when you create an account, use our services, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.

    We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage data.

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process transactions and send related information
    • Send technical notices, updates, and support messages
    • Respond to your comments and questions
    • Monitor and analyze trends, usage, and activities
    • Detect, prevent, and address technical issues and security threats

    3. Information Sharing and Disclosure

    We do not sell your personal information. We may share your information in the following circumstances:

    • With your consent or at your direction
    • With service providers who perform services on our behalf
    • To comply with laws or respond to lawful requests
    • To protect the rights and safety of Octala, our users, and others
    • In connection with a merger, sale, or acquisition

    4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

    5. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

    6. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, including:

    • Access to your personal information
    • Correction of inaccurate information
    • Deletion of your information
    • Objection to processing of your information
    • Data portability

    7. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to collect and track information about your activities on our services. You can control cookies through your browser settings.

    8. Third-Party Links

    Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

    9. Children's Privacy

    Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

    10. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    11. Contact Us

    If you have any questions about this privacy policy, please contact us at:

    Email: privacy@octala.com